Due to hygiene and safety reasons, we will not accept exchanges or returns on your purchased items.
In the event that the product you received is incorrect, please send us an email at firstname.lastname@example.org with the images of the wrong item sent and our receipt number.
Shipping fees incurred to send the item back to us will be paid by us only if we had sent the wrong item to you.
We will not accept returns if you had purchased our product from an unauthorised third party, or if the product is not in its original condition. We also do not accept exchanges or returns on gift cards.
Nothing Small reserves the right to deny returns if the aforementioned conditions are not met.